ALL CHANGES AND CANCELLATIONS MUST BE COMPLETED THROUGH THE WEBSITE OR APP.

We have a 12 hour cancellation policy for group classes. You may cancel your class reservation free of charge up to 12 hours in advance.

If you cancel after this time you will be charged as follows:

Drop-Ins/Class Pack: If you late cancel or no-show, you will lose your class credit or a class credit will be deducted from your remaining class package.

8x/10x/Month Members: If you late cancel or no-show, a class will be deducted from the remaining classes in your monthly membership.

Unlimited Members: If you late cancel, you will be charged $15. If you don’t show up to a class (and don’t late cancel), you will be charged $35.

Prices, classes and instructors are subject to change without notice.

All sales are final - classes are non-refundable, non-exchangeable and non-transferable.

ALL CHANGES AND CANCELLATIONS MUST BE COMPLETED THROUGH THE WEBSITE OR APP.

For private (1:1) sessions, we have a 24 hour cancellation policy. If you cancel a private session within the 24 hour window (or no show), you will be charged for that session.

For duet (2:1) sessions, we have a 24 hour cancellation policy. If you or your partner cancel a duet session within the 24 hour window (or no show), you or your partner will be charged for that session, and the remaining partner will take a private (1:1) session at no extra cost.

**If you or your partner early cancels a duet session (i.e. before the 24 hour cancellation late window), the duet session will be credited back to you or your partner, and the remaining partner will have the choice to either purchase a single private 60 minute session ($130) or take a single private 30 minute session at no extra cost.

Private sessions cannot be switched within the 24 hour window. All sales are final.

Private sessions are non-refundable or exchangeable. Private sessions are transferable to a family member or friend as long as they create a profile and fill out a liability waiver online before attending the private session.

If a class you’d like to take is full, we encourage you to add yourself to a waitlist! You must have available credits or an active membership to waitlist a class.

You must join the waitlist with the intention to attend. If a spot opens up more than 2 hours before the class, you will be automatically added to the class and receive an email and text notification. Make sure you haven’t unsubscribed from notifications as this is how the system contacts you!

If a client who used a membership is not promoted from the waitlist before the class occurs, the credit is returned to the membership after the class occurs.

If a client who used the drop-in rate or class package is not promoted from the waitlist before the class occurs, a credit for the specific service is returned to the client’s account.

All clients can book group classes and private sessions up to 30 days in advance. All bookings and payments must be made online through the website or mobile app. For duet (2:1) sessions only, please email the studio directly to book.